Citizen Satisfaction Survey – Citations

All Surveys must be filled out completely including a name and phone number. The information provided will be cross referenced with the appropriate documents for validation.

Your Name (required)

Phone (required)

Citation Date

Citation Number

Did the Officer introduce him/herself when they approached your vehicle?
YesNoDon't Recall

Did the Officer inform you as to why you were stopped?
YesNoDon't Recall

Did the Officer provide you with information about how to take care of the Citation?
YesNoDon't Recall

Did the Officer give you a chance to ask questions?
YesNoDon't Recall

Did the Officer complete the stop in a reasonable amount of time?
YesNoDon't Recall

Did the Officer take time to listen to you?
YesNoDon't Know

Was the Officer polite?
YesNoDon't Know

Was the Officer professional?
YesNoDon't Know

Was the Officer Patient?
YesNoDon't Know?

Was the Officer sarcastic?
YesNoDon't Recall

How satisfied are you with the way the Officer handled your traffic stop?
Very SatisfiedSatisfiedDissatisfiedDon't Know

How would you rate the Pell City Police Department's traffice enforcement efforts?
Too lenientAbout rightToo strictDon't Know

In your Opinion, what is the most serious traffic related problem on Pell City roads?
SpeedingDrinking while drivingToo many speed limit changes on 231Aggressive drivingCell phone usage (talk and text)Running stop lights and/or stop signsFailure to SignalMiscellaneousNo Opinion

Officer Name

Comments