Citizen Satisfaction Survery – Accident

All Surveys must be filled out completely including a name and phone number. The information provided will be cross referenced with the appropriate documents for validation.

Your Name (required)

Phone (required)

Accident Date (required)

Officer name (required)

Was Central Dispatch courteous and professional in dealing with your problem?
YesNoDon't Recall

Did Central Dispatch verify your name and address?
YesNoDon't Recall

Did an Officer arrive in a reasonable amount of time?
YesNoDon't Recall

Did an Officer ask if you needed medical assistance?
YesNoDon't Recall

Did the Officer allow you to explain what happened?
YesNoDon't Recall

Did the Officer provide a safe environment at the scene?
YesNoDon't Recall

Did the Officer conduct a thorough investigation and if not why?
YesNoDid not talk to all the witnessesDid not document crash scene appropriately

Did the Officer see that driver information was exchanged?
YesNoDon't Recall

Was the Officer Helpful?
YesNoDon't Recall

Was the Officer Patient?
YesNoDon't Recall

Was the Officer Professional?
YesNoDon't Recall

Was the Officer abrupt?
YesNoDon't Recall

Was the Officer sympathetic?
YesNoDon't Recall

How satisfied are you with the way the Police Department handled your accident?
Very SatisfiedSatisfiedDissatisfiedVery Dissatisfied

In your opinion, how can Pell City Police Department prevent future accidents?
Public EducationBetter Street SignsDon't Know

Were you issued a Citation?
YesNoDon't Recall

Did you know Pell City Police Department had a Facebook page?
YesNo

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